Vocalls
The business, the turning points, and the decisions behind them.
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Sections to complete：02 · 05
01 / WHAT IT BUILT
What the company did
Vocalls, founded in Prague in 2017 by Artem Markevich and Martin Cermak, built a voice-first conversational AI platform for contact centers. Its voicebots, chatbots and emailbots automated inbound and outbound customer interactions for banks, telcos, insurers and retailers such as Alza, CSOB, T-Mobile and Orange, handling over 50 million calls a year across 27+ countries. Profitable with 2024 revenue of 70 million Czech koruna (about $3 million), it was acquired by US-based CallMiner in 2025.
02 / FAILURE REASONS
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03 / EVENT HISTORY
Events in the structured record
- Company founded
Artem Markevich and Martin Cermak found Vocalls in Prague to automate contact centers with voice AI.
- Peak funding round
Revenue grows 50% to 70 million koruna (about $3 million) with 11 million koruna EBITDA; the company operates in 27+ countries.
- Acquisition
CallMiner acquires Vocalls for a reported several hundred million koruna, combining its conversation intelligence with Vocalls voice automation.
04 / CONTEMPORARY REBUILD ASSESSMENT
Difficulty of rebuilding this project today
Material for this section is being gathered and checked. It will appear here once ready.
Overall assessment: Not completed
05 / CAUSAL CHAIN / AFTERMATH
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