UltimateSuite
The business, the turning points, and the decisions behind them.
Some sections are still being researched2 / 4
Sections to complete：02 · 05
01 / WHAT IT BUILT
What the company did
UltimateSuite was a Czech task-mining company based in Dolní Břežany, founded in 2017. Its software captured and analyzed the granular, user-task-level steps employees take outside core business processes — the 'blind spot' of traditional process mining — giving enterprises an X-ray view of how work actually flows in order to find bottlenecks and automation opportunities. Serving finance, insurance and other industries seeking operational efficiency, the small startup raised about €768,000 (roughly $839,000) and earned a reputation as a pure-play task-mining vendor. On December 18, 2023 ServiceNow announced it would acquire UltimateSuite to strengthen process mining and intelligent automation on the Now Platform; terms were not disclosed.
02 / FAILURE REASONS
Material for this section is being gathered and checked. It will appear here once ready.
03 / EVENT HISTORY
Events in the structured record
- Founded
UltimateSuite is founded in 2017 in Dolní Břežany, Czech Republic, as a task-mining company.
- Acquired
On December 18, 2023 ServiceNow announces it will acquire UltimateSuite; terms undisclosed.
04 / CONTEMPORARY REBUILD ASSESSMENT
Difficulty of rebuilding this project today
Material for this section is being gathered and checked. It will appear here once ready.
Overall assessment: Not completed
05 / CAUSAL CHAIN / AFTERMATH
Material for this section is being gathered and checked. It will appear here once ready.