MonkeyLearn
The business, the turning points, and the decisions behind them.
Some sections are still being researched2 / 4
Sections to complete：02 · 05
01 / WHAT IT BUILT
What the company did
MonkeyLearn was a no-code text analysis (NLP) platform offering machine learning APIs and tools for sentiment analysis, keyword extraction, topic classification and custom model training on text data. Teams could build custom text classifiers and extractors with no code, wire them into Google Sheets and Zapier, and call a clean REST API. In February 2022 MonkeyLearn was acquired by Medallia, the enterprise customer experience company; the standalone self-serve platform was wound down by 2023 and monkeylearn.com now redirects to medallia.com, with the technology powering text analytics inside Medallia's enterprise CX suite.
02 / FAILURE REASONS
Material for this section is being gathered and checked. It will appear here once ready.
03 / EVENT HISTORY
Events in the structured record
- Acquired by Medallia
Medallia completes its acquisition of MonkeyLearn in early 2022; the technology becomes part of Medallia's experience management platform.
- Standalone platform wound down
The standalone MonkeyLearn self-serve platform is wound down; monkeylearn.com redirects to medallia.com and the API is retired.
04 / CONTEMPORARY REBUILD ASSESSMENT
Difficulty of rebuilding this project today
Material for this section is being gathered and checked. It will appear here once ready.
Overall assessment: Not completed
05 / CAUSAL CHAIN / AFTERMATH
Material for this section is being gathered and checked. It will appear here once ready.