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CareSync

The business, the turning points, and the decisions behind them.

FundingUS$22.9M

01 / WHAT IT BUILT

What the company did

CareSync provided software and services for managing chronic diseases.

02 / CareSync FAILURE REASONS

Failure factors supported by the current evidence

MedCity News (22 Jun 2018) quoted CareSync’s phone recording that operations ended despite efforts to raise additional capital or find a strategic partner to continue, and quoted Shipt CEO Bill Smith that a syndicate including The Smith Family Office intended to acquire CareSync to save it but could not reach a deal due to time constraints.

Fundraising

The company recording said events occurred despite best efforts to raise additional capital to continue operations.

Failed Sale

Bill Smith said a syndicate intended to acquire CareSync to save the company but a deal could not be reached due to time constraints.

03 / EVENT HISTORY

Events in the structured record

  1. Operations ended

    CareSync ended operations.

04 / CONTEMPORARY REBUILD ASSESSMENT

Difficulty of rebuilding this project today

Material for this section is being gathered and checked. It will appear here once ready.

Rebuild difficultyPending assessmentNot completed
Scoring basisNot completed
ScalabilityPending assessmentNot completed
Scoring basisNot completed

Overall assessment: Not completed

05 / CAUSAL CHAIN

How the factors connect

  1. 01

    After a last-gasp rescue attempt by a syndicate of investors including Shipt founder Bill Smith fell through — Smith told the Tampa Bay Times that no deal could be reached due to time constraints — CareSync discontinued its business operations on June 21, 2018, closing its Tampa and Wauchula, Florida facilities after about seven years in business.

  2. 02

    Employees were informed at a 9 AM meeting on June 21 that the company was closing and had to leave the premises by 10 AM; roughly 292 to 300 employees were laid off, receiving no severance and no COBRA healthcare benefits.

  3. 03

    The Tampa Bay tech community scrambled to support the displaced workers: within 24 hours, Tampa Bay Tech organized job openings and job fairs from member companies, and many local firms rushed to publicize open positions for the 300-plus affected employees.

  4. 04

    In October 2018, a $1 million bid by Vatica Health was reported for the assets of CareSync, which had abruptly closed its doors in June; PitchBook later named CareSync to its annual list of the top 10 venture capital-backed failures.