myNurse
The business, the turning points, and the decisions behind them.
01 / WHAT IT BUILT
What the company did
myNurse provided chronic-care management services that supported ongoing monitoring and care.
02 / myNurse FAILURE REASONS
Failure reasons
The stated cause of myNurse's closure is officially undetermined. On March 7, 2022 the company discovered a breach of its computer network in which an unauthorized individual accessed patients' protected health information (names, dates of birth, medical histories, diagnoses, lab results, prescriptions and insurance data); in the April 29 breach notice it also announced it would cease clinical operations on May 31, 2022 — insisting the shutdown was 'unrelated to the data security incident' but giving no reason. Co-founder and CEO Waleed Mohsen said the company was considering 'how best to adjust our business model amid a changing healthcare landscape', declining to say how many patients were affected or whether a third-party security audit had been done.
03 / EVENT HISTORY
Events in the structured record
- Data breach discovered
The company discovered unauthorised access to patient records in early March.
- Patients notified
Affected patients were notified in late April.
- Care-management operation closed
The company closed in May while denying that the breach was the reason.
04 / CONTEMPORARY REBUILD ASSESSMENT
Difficulty of rebuilding this project today
Material for this section is being gathered and checked. It will appear here once ready.
Overall assessment: Not completed
05 / CAUSAL CHAIN
How the factors connect
- 01
myNurse raised $150K in seed funding (500 Startups, Plug and Play Ventures, MassChallenge, Civilization Ventures, The Rosenman Innovators) per its 2019 deck. No audited loss figure with disclosed subject, period and basis was extracted from the available coverage.